The numbers that replace
a handshake.
Every figure below is drawn from completed engagements, verified insurer records, and client-signed outcome reports. No projections. No estimates.
Six-Month Vacant Brownstone, Georgetown
An estate attorney retained us after inheriting responsibility for a four-story Georgetown brownstone left vacant during a six-month probate proceeding. The property had three points of entry, original 1920s hardware on two of them, an inactive alarm system, and no mail-hold arrangement in place. Two weeks without attention and the mail slot would announce vacancy to anyone walking past.
Physical security audit on day one — deadbolt grades documented, window latch condition photographed, and alarm company notified of authorized occupant.
Mail collected and logged daily; bulk items held in a locked interior room with a chain-of-custody sheet signed each week.
Perimeter walk at 07:00 and 22:00 — timestamps, photos, and any anomalies logged in the client portal within 30 minutes.
Monthly written report delivered to the estate attorney with photographic evidence of property condition for probate records.
Coordination with the estate's HVAC contractor for two scheduled maintenance visits — sitter present and documented throughout.
Property transferred to heir in verified original condition. Zero insurance claims. Probate judge accepted sitter log as evidence of maintained occupancy. Attorney re-engaged Sitter for two subsequent estate assignments within 90 days.
Pet-Inclusive Winter Sit, Scottsdale Snowbird
A retired couple migrating to their Arizona property for the winter needed a sitter for their Portland home — and for Biscuit and Gravy, two 11-year-old golden retrievers with joint supplements and a twice-daily feeding schedule, and Aldous, an African grey parrot requiring 4-hour supervised out-of-cage time, fresh produce daily, and a strict 10pm light-out protocol. The couple's veterinarian provided written care instructions running to six pages.
Pre-departure handover: two-hour walkthrough with owners covering each animal's behavioral baseline, medication schedule, and emergency contacts including the 24-hour vet clinic three miles away.
Retrievers: 6am and 5pm feeds with joint supplements concealed in wet food; two 40-minute walks daily logged with GPS route and duration.
Aldous: 8am cage opening, fresh produce prepared per approved list, supervised free-flight in the sunroom, 10pm cover-down. Vocalization log kept to flag behavioral changes.
Daily 7pm photo report to owners: both dogs, parrot, and a wide-angle of the main living area. Sent without fail for 152 consecutive evenings.
One veterinary visit for Biscuit (suspected ear infection) — sitter accompanied, documented, and coordinated medication adjustment with owners in real time.
Both retrievers returned to owners in documented good health. Aldous maintained weight and behavioral baseline throughout. Owners rated the engagement 5/5 and pre-booked the following winter before departing Arizona.
High-Value Estate with Art Collection, Upper East Side
A collector and her husband departed for an 11-week European itinerary, leaving behind a 4,200-square-foot apartment containing fourteen museum-quality works on paper, three oil paintings on canvas, and two bronze sculptures. The collection's insurer required continuous climate monitoring (68–72°F, 45–55% RH), a human presence on-site every night, and a written incident log admissible as evidence in any future claim. The building's HVAC system had a documented tendency to drift in July heat.
Calibrated IoT climate sensors installed in all three gallery-configured rooms before departure; readings logged to a shared dashboard monitored by sitter, client, and insurer simultaneously.
HVAC drift protocol: if temperature exceeds 73°F or drops below 67°F, sitter contacts building superintendent within 15 minutes and documents the call. Two such events occurred; both resolved within the hour.
Nightly security walkthrough with UV penlight inspection of all framed works — checking for moisture at frame backs and surface bloom. Results photographed and logged.
Insurer-required monthly written report submitted on schedule with climate data export, photographic condition record, and sitter signature.
Coordination with the client's art handler for one scheduled conservation inspection mid-engagement — sitter present, access log signed, handler credentialed by sitter before entry.
Collection returned to owner in insurer-verified condition. Climate logs showed 97.4% of monitored hours within specified range. Insurer issued a letter of commendation for documentation quality. Client referred two additional collector clients within 60 days.
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